Thank you for choosing our website for your shopping needs. We strive to provide you with the best possible customer experience, including fast and reliable shipping. Here is our shipping policy to provide you with all the necessary information:
Processing Time: Orders are typically processed within 1-2 business days from the time they are placed, excluding weekends and holidays. Once your order has been processed, you will receive an email confirmation with your tracking information.
Shipping Costs: Orders over $75 before taxes that are shipped within Canada receive free shipping. Shipping costs for orders under $75 are automatically calculated at checkout based on item weight and destination. Do not hesitate to contact us if you have any questions regarding delivery or charges.
Shipping Method: Standard shipping is available through our preferred carriers including Canada Post, ICS, UPS and FedEx. The estimated delivery time for standard shipping is 2-7 business days within Canada. Please note that delivery times may vary depending on your location, weather conditions, and carrier delays. It is possible to choose a delivery upgrade at checkout for faster delivery. All orders are shipped from Repentigny, QC.
International Shipping: We do offer international shipping everywhere in the world. Shipping prices do not include duties or fees your country would apply to your shipment. We are not responsible for extra fees occurring in international shipments.
Shipping Address: Please ensure that you provide an accurate and complete shipping address during checkout. We are not responsible for any delays or lost packages due to incorrect or incomplete addresses.
Tracking Information: Once your order has shipped, you will receive an email with your tracking information. You can use this information to track your package and see its estimated delivery date. If you have any questions or concerns about your shipment, please contact our customer service team for assistance.
We strive to provide you with the best possible shipping experience, but please note that unforeseen circumstances such as weather conditions or carrier delays may cause delays in delivery. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We are here to help in any way we can.